Store Visited: Express
Existing Perceptions: Good Quality Brand, Exceptional Customer Service.
Ambiance: Loud Music, Bright Lighting, Colorful Clothing.
Sales People: Friendly, but had lack of interaction. I went through the whole store without even being greeted. They did greet and help other customers.
Store Overview: Slightly Overpriced, Understaffed, Unorganized.
Revisiting Perception: Good Quality Brand, Bad Service, Too Small.
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